About Touch and Grow Consulting
Business owners, we will help you...
- Find Your Direction: Discover the path that’s right for your business and make confident choices about services, products, and growth.
- Build Your Network: Connect with the right people to boost referrals, collaborations, and community presence.
- Grow Your Client Base: Master marketing and retention strategies that bring clients in—and keep them coming back.
- Run Smarter, Not Harder: Streamline operations, manage finances, and set up systems that save you time and stress.
- Scale with Confidence: Plan your next steps—whether it’s hiring, expanding services, or diversifying income.
Employees, we will help you...
- Find Your Niche: Discover what you’re best at and make it your standout strength.
- Grow Your Skills: Master new hands-on tricks, client rapport, or practitioner know-how to shine in your role.
- Be a Strong Team Member: Build trust and teamwork with co-workers through better communication and support.
- Thrive in a Multi-Therapist Practice: Stand out and stay sane in a busy team setting with pro tips for collaboration and self-care.
- Boost Your Client Game: Learn to rebook services, handle tricky clients, or create raving fans with ease.
- Work Smarter: Pick up time-saving hacks for scheduling, prep, or cleanup to keep your day flowing.
Nichole Cross LMT, LME - Your hands-on business guide
A licensed massage therapist and master aesthetician, with over two decades of experience in the wellness industry. For the past 15 years, she has owned and operated The Body Mechanist in Wareham, Massachusetts—a practice built on her passion for human restoration and results-driven care. .
Massage therapy and aesthetics aren’t just her career—they’re her calling. She has poured her heart into advancing these professions, from volunteering with the Massachusetts Chapter of the American Massage Therapy Association since 2006 she has served as a delegate, a board member and the president of the association. She currently serves as the secretary and is a member of the Law and Legislation and the Education Committees. Along the way she has logged over 500 hours of continuing education, including 200+ hours of fresh tissue cadaver dissection at the Anatomical Research Center in Colorado Springs.
Now, with ouch and Grow Consulting, shes taking everything she learned—about building a thriving practice, navigating challenges, and connecting with clients—and sharing it with you. Nichole knows what it’s like to run a hands-on business, to juggle the demands of caring for clients while growing something sustainable. Whether you’re a massage therapist, aesthetician, or complementary medicine entrepreneur, she is here to help you clarify your vision, streamline your operations, and turn your passion into a business that thrives.